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Your Home, Your Comfort, Our Lifelong Commitment.

  • We provide 24/7 emergency services

Premier Program

Your comfort, our priority! Discover the benefits of our 10 Year, 100% Worry-Free Program.

Protect Your Comfort & Peace of Mind With Our Premier Program 

Forget traditional financing plans that leave you with repair bills, maintenance costs, and replacement worries. Go Green Plumbing, Heating, Air & Electrical’s Premier Program takes a completely different approach. Instead of buying your equipment outright, you lease it through one simple monthly payment that covers everything, including high-efficiency equipment, professional installation, routine maintenance, filters, IAQ bulbs, and even repairs. There are no surprise expenses or hidden fees. It’s the ultimate worry-free solution that keeps your home comfortable and your budget predictable for years to come.

Enjoy Unbeatable Benefits

  • Worry-Free Service: Our skilled technicians are at your disposal for any service or repair needs.

  • No Charge Annual Maintenance: Keep your systems in perfect shape with our no-cost annual check ups. This includes 4 yearly visits, 2 HVAC, one Plumbing, and one Electrical.

  • No Charge on Repairs: We’ve got you covered for any repairs on your HVAC, Water Heater, Generator and select Water Filtration Installations (based on the system installed).

  • No-Charge Filters: Enjoy complimentary filters for HVAC systems, water filtration, and generators—plus salt and UV bulbs (based on the system installed). All air filters are conveniently shipped directly to your home.

  • No Hidden Charges or Fees: Transparency is our promise – you won’t find any hidden costs in our program.

  • No Large Up-front Payments: Enjoy the comfort now and pay later with our flexible payment options.

  • No Service Charges for Any Future Visits for All Go Green Trade Services: Never pay a service charge again for 10 years for any emergencies during normal business hours.

  • 10% Off Any Other Repairs or Replacements For All Go Green Trade Services: Take advantage of our member discounts for any other projects or emergencies.

Receive the full benefits of the Family Value Plan!

Covered Equipment

Program Qualifying Equipment

  • Tank Type Water Heaters

  • Tankless Water Heaters

  • Generators

  • HVAC System Installs

  • Mini Split Systems

  • Select Water Filtration Systems

  • Select Indoor Air Quality Systems

  • Combi Boilers

FAQs
If my home comfort system breaks down, how fast will you service it?

As a Premier Program member, you can expect priority service should your home comfort
system ever need servicing. Please contact Go Green Plumbing Heating, Air & Electrical
and one of their qualified service technicians typically will be dispatched to your home
within 24 hours.

What is the installation process and how long does it take?

The installation is performed by Go Green Plumbing Heating, Air & Electrical. Installations in
most cases take about a day. Go Green Plumbing Heating, Air & Electrical will set up a time
and day for the installation that is most convenient for you and fits with your schedule.

Will someone show me how to work the home comfort system and the controls for it?

Yes. Go Green Plumbing Heating, Air & Electrical will answer all your questions concerning
how the home comfort system works, walk you through how to properly operate the new
system controls or thermostat and show you how to change the air filters.

What brands of home comfort equipment do I get with the Premier Program?

Go Green Plumbing Heating, Air & Electrical works with several quality, nationally recognized HVAC, plumbing, and electrical manufacturers. Based on your specific home comfort needs, Go Green Plumbing Heating, Air & Electrical will recommend the best options for you to consider.

What happens to my old home comfort system?

Go Green Plumbing Heating, Air & Electrical will safely remove and dispose of your old home comfort system in an environmentally friendly manner.

How do I schedule maintenance of the home comfort system?

Go Green Plumbing, Heating, Air & Electrical will contact you to schedule the Spring and Fall
Heating and Cooling checks, the yearly electrical inspection, and the yearly plumbing inspection
& water heater flush. If you have any questions on the appointments, contact Go Green at any
time.

Are there additional costs, other than the Premier Program monthly payment?

With the Premier Program, and pursuant to the type of home comfort system Go Green installs, all system maintenance, consumable parts, and covered repairs are included per the terms of your Premier Program agreement.

Who do I contact with questions about the home comfort system?

For questions concerning the home comfort system, contact Go Green Contact information is included in your Premier Program agreement.

How long does this Premier Program service last? What happens when it ends?

The standard term for the Premier Program is 10 years. At the end of the standard term, you may elect to do any of the following (subject to the terms and conditions of your Premier Program agreement): 1) upgrade to a new system, 2) extend your Premier Program agreement, 3) exercise your purchase option, or 4) return the system.

What if I sell my house?

If you sell your home, you have a couple options with the Premier Program:

Option 1: Contact us to apply to transfer the service to the new homeowner; upon the new homeowner being approved for the Premier Program and executing required documentation, they will assume responsibility for any remaining payments.

Option 2: Contact us to exercise your purchase option, as detailed in your Premier Program agreement. Under this option, you will take ownership of the system and
program benefits will cease upon your exercise of the purchase option.

Who do I contact with questions about my bill or making a payment?

For billing questions, please contact Comfort Connect and one of our dedicated customer service team members will answer your questions. You can contact us via email at inquiries@comfortconnect.com or call us toll-free at (888) 342-7005.

Who do I contact if I want to transfer the Premier Program service?

If you wish to transfer your Premier Program agreement, please contact Comfort Connect, and one of our dedicated customer service team members will review your options with you. You can contact us via email at inquiries@comfortconnect.com or call us toll-free at (888) 342-7005.

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