Community Promise

The year was 2018. Audra Harrison, a first-time Go Green customer at the time, called us because she had noticed water running down her driveway. We sent one of our best technicians to check it out. Upon further inspection, he realized that the slab leak responsible for their wet driveway was not the only plumbing issue at the Harrison household. The sewer and water lines were completely rotted, the water heater was leaking, and their kitchen sink was leaking.

At the end of the inspection, the technician told Audra that the broken line under their slab foundation could only be fixed by tearing up the floor, giving our plumbers access to the underground pipes. This would require the Harrisons to move out of their home for several months.

Audra’s response was, “We will figure this out. I’m not sure how, but we have had so many things come at us in the last few months, and we are determined to beat them all.”

It broke our hearts to find out that Audra’s husband, Phil, had stage 4 cancer and was undergoing treatments each week. The young couple, who were only in their mid-30s, also cared for a six-year-old son.

When we learned the heart-wrenching story of the Harrison family, we just knew we had to help, and, thankfully, our entire company rallied.

All of our technicians visited the Harrison’s home to work on the project on and off over the course of many weekends. It was a complicated undertaking that involved flooring, drywall, new concrete slab, and more. Their homeowner’s insurance paid for part of the plumbing work, and we paid for about $25,000.

Sadly, Phil passed away over the summer of 2018, a few months after the family got back into their home. This touched us so much that we wondered how many other people in the community needed our help. Thus, the Community Promise was born!