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Things to think about when hiring a plumber

pete-truck-homeTake time to learn more about the things to look for, and avoid before hiring any plumber:

Are they licensed and insured?

Many homeowners assume that all plumbers are licensed. This is not always true. Ensure the plumber you are hiring is licensed and insured. Your recourse in case of damages or mishaps depends on it!

Be wary of over the phone estimates

Asking a plumber for a price over the phone is like asking a mechanic what it’s going to take to fix your car. Plumbers who give prices over the phone don’t know all of the circumstances that surround your plumbing issue, and won’t until they complete an on-site assessment. Phone estimates are sometimes used as a tactic to lure a consumer into thinking that they are getting a deal, just to find out that the bill they receive wasn’t what they were quoted over the phone. Get a plumber onsite and ask for a total cost & hard quote to complete the work at hand.

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Take caution in “Time & Material” plumbers

Plumbers who charge for “Time & Material” instead of giving fixed or hard quotes pose a problem for both them and you.

  • How long is the job going to take? If you agreed to pay their hourly rate and it ends up taking the plumber longer, then you will end up footing the bill.
  • Did the plumber send his best technician or the only one he had, which was the slowest?
  • How much are the materials?
  • Is he fully prepared to tackle the job, or will he need to make a run to the supply house? Will you pay for his time driving to the supply house as well?
  • Are you paying his time from when he initially arrives at your door, or when he actually starts the work?
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Set your expectations, and expect him to set his!

Some plumbers write a one line estimate that says something along the lines of “replace water heater.” This tends to be troublesome for you, the customer.

  • What type of product is the plumber installing?
  • Is it warrantied?
  • What are the terms of the warranty?
  • Will he clean up his mess when he’s done?

The list goes on and on, make sure both you and the plumber specifically agree in writing to the terms. If you have certain expectations, have the plumber document them on his quote prior to starting the work.

Know who you’re dealing with

Does the company you’re about to employ drug test and complete background checks on their technicians? Remember, this is your home or business we’re talking about!

  • Check reviews and ask for references.
  • Ask about the technician’s experience, and make sure he sits well with you. A first impression is most times the best indicator!
  • Does the plumber have other staff he relies on? If not, when there’s a problem and he’s gone to the next job, will he answer your call?
  • A profitable plumber has the cash capital and means necessary to complete the work to a higher standard and on-time, to buy and install better materials, and to warranty and stand behind that work, happily. Unprofitable and “cheap” plumbers won’t be around for much longer than to sell you a job and move onto the next, and possibly even go out of business before your job is done.

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Testimonials

Go Green Plumbing is the best!!!!! Fair pricing and quick service. The gentleman that came out was very professional and didn't leave a mess behind like other plumbers we have used in the past.

KIMBERLY Y. - HOME OWNER
I highly recommend Pete Green and Go Green Plumbing! He is fair in his pricing, honest and dependable! I have used him many times and have always been satisfied with the quality of his work and the promptness to which he responds to my calls and completes the job!

DEBBIE J. - HOME OWNER
Pete is truly fantastic and knows his stuff! If you have a plumbing issue, he's the guy for the job! Saved us time and money!" He gave me all kinds of advice about our septic system and I was totally impressed.

V. JONES - RESIDENTIAL
My go-to for any plumbing or contract work, thanks to Pete, who's inspired my loyalty as a customer; he's always been prompt, professional, and willing to go the extra mile to get the job done right.

PHIL B. - COMMERCIAL
Green and his team have been doing work around my home for years! Always honest and extremely professional- they do their best to make sure the job is done right the first time! Would never trust my plumbing to anyone else!

SUSIE B. - HOME OWNER

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